Authors : Vibhavari B. Hate
Page Nos : 279 to 287
Description :
Library Science profession today is at a crossroad of diversified factors involving
management of several different tasks. TQM is the easy technique to meet the needs of
users and bridge the gap. Total Quality Management provides the tools and the
direction to improve quality. The value added service and only be relieved by
implementation and believing total quality for the system the library executives have to
understand the concept is TQM. The paper is highlights the concept of quality, what is
TQM, principles of TQM and best practices for better management of libraries with
quality awareness, offer suggestions for the implementation of TQM of academic
libraries.
Keywords: TQM, Academic libraries, Quality Management.
